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Frequently Asked Questions about FranSonic

General Questions

Where is your factory and nearest port

We are located in Jiaxing City,Zhejiang provice,which is not far from Shanghai and Ningbo port.

What's your advantage?

We have own factory. Our quality control is good. We have specialized in this area over 27 years,we know the market very well.

What services can you offer?

We can offer one-stop service. We can do from design,develop,production,quality control to transportation.

Whether these products quality assured?

Most of cables are certificated. Our products are produced in strict quality control system. Also we strict QC,
100% tested before delivery.

Sample needs 7-10days,mass production time needs 4-6weeks. We usually ship by DHL,UPS,FEDEX or TNT.
It usually takes 3-7 days to arrive. Airline and sea shipping also optional.

Sales Questions

What is your payment term?

For new customers,normally 30% in advance,70% before shipment.For our old customers,we support better term.We accept TT,Western union,paypal,LC and so on.

Can I get a sample for test?

Yes.We welcome sample order to test and check quality.Mixed samples are acceptable.

What about the lead time and shipping method?

Sample needs 7-10days,mass production time needs 4-6weeks. We usually ship by DHL,UPS,FEDEX or TNT.It usually takes 3-7 days to arrive. Airline and sea shipping also optional.

Is it OK to print logo on product?

Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

How can we place order to you?

For order,we can make PI for you,then you do payment to us,then we start process.

We accept order per alibaba also.

After Purchase Questions

What is the warranty time for your products?

Normally one year.

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